A+ Smart Health Insurance Agency was started in early 2001 by Barbara Coates. It is a team of licensed health insurance agents who specialize in individual and group health insurance. We bring a razor sharp focus to understanding our clients needs and educate each client on what is available in the industry, so the best option to meet their needs is clear to them. We are available by telephone after hours and maintain that great service is just as important as the sale.
We work with your provider list to ensure complete coverage before you sign up.
English, Spanish and French are all spoken in our office and onsite at workplace meetings.
We are willing to give extra time for customer care with benefits & claims.
We offer evening and weekend appointments by request.
Meet one-on-one with your private agent and learn how you fit into the healthcare marketplace.
We handle most group enrollments on-site for businesses with busy schedules.
Barbara Coates comes from a Pre-Law background and has been working in the health insurance field since 2001.
She has been doing nothing but Health Insurance WITH PASSION ever since.
Barbara often travels to the Summit County office and to job sites for on-site enrollment, coming to the client’s area to offer a personal touch.
Janelly is our seasoned location manager trained to handle complex cases of individual health insurance.
She started as an administrator at A+ Smart Health Insurance in 2013 and shortly after got licensed to become broker. She is passionate about helping each individual meat their needs with health insurance.
Janelly is bilingual in Spanish and English.
Carol’s primary background is nursing, with degree in Business Administration. She worked in critical care for 31 years. In 2005 she switched to working with a private, non-profit child placement agency as Office Manager, transitioning to Asst. Director, handling all office related issues in addition to working closely with the foster parents, State Dept. of Human Services, County Departments of Human/Social Services & the Dept. of Medicaid. Medical background and working with State & County departments are a plus for working in the insurance field.
Insurance problems can feel insurmountable when you’re trying to navigate the system alone. I was told there was nothing I could do to solve my problem and that I would be without insurance due to no fault of my own. I was frantic as being extremely ill I cannot be without medical coverage. Just on a whim that I might find someone who could give me information to continue my fight I checked for insurance brokers in the Boulder area. Barbara Coates’s name stood out to me and I left a message for her.
Almost immediately she called me back despite it being after hours and dinnertime. She gave me hope from the first time we spoke. Barbara is a strong, driven woman and her willingness to fight for a client she only just met over the phone was most impressive. She stayed in contact with me daily giving me updates and more importantly, hope. A light started to appear at the end of the darkest of tunnels.
My issues were quite serious and frankly, I didn’t think anyone could find a resolution. However, Barbara called my insurer and Connect for Health CO daily for hours at a time until she did what everyone said was absolutely impossible. She got my insurance coverage back in full force with no lapse in coverage! We are talking miracles here!
I am now covered again and no longer have to worry what will happen to me. Barbara never faltered and never gave up. Whenever she hit a wall she busted right through it. To my friends I call her the”Pit Bull” because she is absolutely tenacious in her attempt to find a solution for her client. She is an incredible woman and I will *always* go to her for my insurance needs. I highly recommend her to anyone with insurance questions. She knows her business like no one else and will work hard for all her clients. Thank you, Barbara Coates. You are simply the best.
Barbara Coatesand her team have gone above and beyond for my family’s health. Not only did she give us excellent information, pros and cons about different insurance policies, she and her team are also available if you have an emergency and you are stuck with questions like WHAT TO DO NOW?
They will actual call you back and are interested in your well-being not only as a client but as a person. Barbara saved us money in the past just with knowing her stuff. Knowing about the laws and what we had to pay and what not. Because she ONLY specializes in HEALTH INSURANCE, she has an incredible knowledge and will never let you down.